Terms of service

Terms of Service

Last updated: October 5, 2026

Welcome to Vita Salud. These Terms of Service govern your use of our website and your purchase of products from Vita Salud. By accessing our website or placing an order, you agree to these terms.

1. About Vita Salud

Vita Salud operates an online store offering home, lifestyle, smart-living, and related products.

Throughout these Terms, the words “we,” “us,” “our,” and “Vita Salud” refer to Vita Salud. The words “you” and “your” refer to the person using our website or purchasing our products.

2. Using Our Website

By using this website, you confirm that you are legally capable of entering into an agreement in your country or region.

You agree not to use our website for any unlawful purpose or in a way that could damage, disrupt, or interfere with the website or its services.

We reserve the right to refuse service, restrict access, or cancel orders when necessary, including in cases of suspected fraud, abuse, or unauthorized activity.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, dimensions, and other details may vary slightly from images shown on the website.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the prices shown at checkout.

After placing an order, you will receive an order confirmation. Receiving an order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to cancel or refuse an order when necessary, including because of product availability, pricing errors, payment issues, suspected fraud, or other circumstances.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

You are responsible for providing accurate billing and payment information when placing an order.

Orders must be successfully paid for before they can be processed and shipped.

Depending on your location and payment method, your payment provider or financial institution may apply additional fees, currency-conversion charges, or other charges. Vita Salud is not responsible for fees imposed by your bank or payment provider.

6. Shipping and Delivery

Delivery times shown on our website are estimates and may vary depending on your location, shipping method, customs procedures, carrier delays, weather, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information when placing an order.

Please refer to our Shipping & Delivery Policy for more information about shipping, delivery times, and related procedures.

7. Returns and Refunds

Our returns and refunds are handled according to our Return & Refund Policy.

If you believe you have received a damaged, defective, or incorrect product, please contact us as soon as possible so we can review the issue and determine the appropriate solution.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.

8. Third-Party Services and Links

Our website may use third-party services, applications, payment providers, shipping providers, or links to external websites.

Third-party services are governed by their own terms and policies. Vita Salud is not responsible for the content, availability, or practices of third-party websites or services that we do not control.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, product information, and other materials, is owned by or licensed to Vita Salud or its respective content providers unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our website content without prior written permission.

10. Accuracy of Information

We do our best to keep the information on our website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or free from errors.

We may correct or update information at any time without prior notice.

11. Limitation of Liability

To the extent permitted by applicable law, Vita Salud will not be responsible for losses or damages arising from circumstances outside our reasonable control, including shipping delays, carrier issues, internet or technical failures, payment-provider interruptions, or events beyond our control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

13. Governing Law

These Terms are governed by the applicable laws and regulations relevant to Vita Salud and the applicable jurisdiction, subject to any mandatory consumer protections that apply to you.

Where applicable, consumers retain any rights granted to them under the laws of their country or region.

14. Contact Us

If you have questions about these Terms of Service, please contact us through our Contact Us page.

Vita Salud
Customer Support: tadeucavalheiro@ig.com.br